Create customer experiences (CX) that entice engagement, promote loyalty, and accelerate results. At SMITH, we can help you to implement or upgrade your content management system (CMS), marketing automation platform, loyalty platform or other technologies to enable you to effectively manage content and deliver personalized omnichannel experiences at scale. Our strategy, creative, and technology experts work with you to bring to life industry-leading technology platforms to curate experiences that deliver digital delight and drive sales. 

Our Solutions

  • CMS Implementation & Integration
  • Digital Commerce & Content Integration
  • Marketing Automation Implementation & Integration
  • Loyalty Programs Integration
  • Creative Ideation & Asset Production
  • User Experience (UX) Design
  • User Interface (UI) Design
  • Customer Journey Mapping
  • Website Content Development & Copywriting

 

“We meld high-end creative with digital strategy to maximize customer experience for brands and B2B.”

– Liz Duggan, VP of Commerce

Adobe Experience Manager (AEM)

SMITH has extensive experience in implementing Adobe Experience Manager (AEM) and integrating it with commerce platforms. We make it easy to manage and publish your content, with seamless integration with commerce. Our ACT for AEM accelerator enables faster and easier integration between AEM and SAP Commerce Cloud.

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Emarsys Omnichannel Customer Engagement Platform

Deliver the right content at the right time and in the right place, with the Emarsys omnichannel customer engagement platform. It’s not just marketing automation. It’s a smarter, more efficient way to work, enabling your digital marketing and ecommerce team to execute automated, personalized lifecycle campaigns quickly and easily to drive revenue. 

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INSIGHTS AND SUCCESS STORIES

adobe
INTEGRATING AEM WITH YOUR COMMERCE PLATFORM USING ACT

The issues for marketers revolve around managing activity in multiple systems, duplication of data, and more. ACT solves for these issues by bringing everything into AEM.

POV--Loyalty-Landing-1-1-1
DELIVERING YOUR CUSTOMERS MOMENTS OF JOY

Building a loyal customer-base is one of the most critical activities that a business can undertake to be successful.

medical technology supplier
SUCCESS STORY: MEDICAL TECHNOLOGY SUPPLIER

Global Medical Technology Supplier leverages SAP Commerce Cloud and Adobe Experience Manager to launch international websites in just four months.

Contact SMITH today to discuss your goals and challenges.

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